Legal & Policies
Information about how Go Artisan operates, protects your data, and conducts business.
Privacy Policy
How we collect and protect your personal data
Learn about data collection, usage, retention, and your GDPR rights.
Terms of Service
Rules for using the Go Artisan platform
Understand your rights and responsibilities as a buyer or seller.
Buyer Protection
How we protect your purchases
Information about refunds, returns, disputes, and payment security.
Trust & Safety
Community standards and marketplace safety
Learn about verification, authentic items, reporting, and enforcement.
Cookie Policy
How we use cookies and tracking technology
Types of cookies, how to control them, and your preferences.
Accessibility Statement
WCAG compliance and accessibility features
Our commitment to digital accessibility for all users.
Buyer Agreement
The full contract governing your purchases
The binding terms between you and Go Artisan when you buy from a maker.
Seller Agreement
The full contract governing your shop
The binding terms between you and Go Artisan when you sell as a maker.
Have Questions?
If you have questions about our policies, need to exercise your rights, or want to report a concern:
Legal, privacy, trust & safety, appeals, and accessibility
support@goartisan.comLast updated: July 2026 | Go Artisan Limited | Registered in England and Wales